Restarting and Updating can solves many device and prograom problems.
Restart Option 1
Hold down the power button on the side and the refresh button in the middle of the top row on the keyboard until the side light goes off. Wait 10 seconds, then power back up.
Restart Option 2
Sign-out of your Chromebook
Updating Chrome
Open this document and follow the directions. Updating Chrome can help many programs run smoothly and help the function of tools such as microphones.
Check to see if your Chromebook is charging -
With your left hand: push 'refresh' (circle arrow) and keep holding it down
With your right hand: tap the power button 5 times (so refresh is pushed the whole time that you are tapping with your right hand)
Remove hands. It will NOT turn on immediately. Sing your favorite song in your head for about 30 seconds. Make sure your Chromebook is charged. This will only work if your Chromebook is actually charged.
Clearing the cache can help programs run smoothly:
1. Go to the 3 dots in the upper right-hand corner
2. Go to More Tools
3. Clear browsing history
4. Clear Data (button at bottom of menu box)
Ctrl+Shift+Switch Monitor Key
3 Dots > More Tools > Take Screenshot